Köper, Johannes, 1953-

Quality management and qualification needs / Johannes Köper, Hans Jürgen Zaremba. - Heidelberg ; New York : Physica-Verlag 2000. - 2 v. : ill. ; 24 cm.

"With 40 figures and 22 tables."

Includes bibliographical references and index.

v. 1. Quality and personnel concepts of SMEs in Europe -- v. 2. Towards quality capabilities of companies and employees in Europe.

3790812617 (v. 1 : pbk. : alk. paper) 3790812625 (v. 2 : pbk. : alk. paper)

00037322


Small business--Management.--Europe
Total quality management--Europe.
Small business--Employees--Training of--Europe.
Vocational qualifications--Europe.
Occupational training--Europe.
Metal-workers--Training of--Europe--Case studies.
Food industry and trade--Employees--Training of--Europe--Case studies.

HD62.7 / .K669 2000

658.4/012