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Ten Steps to ITSM Success : A Practitioner's Guide to Enterprise IT Transformation.

ESPOSITO, A.

Ten Steps to ITSM Success : A Practitioner's Guide to Enterprise IT Transformation. - United Kingdom, IT Governance, 2013. - xvi, 248p.: ill.; figure, table Bibliographical References 222cm.

ISBN: 978-1- 84928-456-1

Dewey Class. No.: 658.403 ESP

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