Operations Management: Improving Customer Services.
SCHONBERGER, R. J.
Operations Management: Improving Customer Services. - 4th Ed. - Boston, Irwin, 1991. - xvii, 926p.: ill.; figure, picture Glossary & Index 22cm
0-256-08240-5
658.5 SCH
Operations Management: Improving Customer Services. - 4th Ed. - Boston, Irwin, 1991. - xvii, 926p.: ill.; figure, picture Glossary & Index 22cm
0-256-08240-5
658.5 SCH
