Service Management and Marketing : Managing the Service Profit Logic.
GRONROOS, C.
Service Management and Marketing : Managing the Service Profit Logic. - 4th Ed - United Kingdom, John Wiley & Sons, 2015. - ix, 522p.: ill.; figure, table Index 24cm.
978-1-118-92144-9
658.8 GRO
Service Management and Marketing : Managing the Service Profit Logic. - 4th Ed - United Kingdom, John Wiley & Sons, 2015. - ix, 522p.: ill.; figure, table Index 24cm.
978-1-118-92144-9
658.8 GRO