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Total quality management /

Additional authors: Besterfield, Dale H.
Edition statement:3rd ed. Published by : Prentice Hall, (Upper Saddle River, N.J. :) Physical details: xi, 640 p. : ill. ; 24 cm. ISBN:0130993069.
Subject(s): Total quality management.
Year: 2003
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Item type Current location Call number Status Date due Barcode
Books Books CBE DAR ES SALAAM
Student 		658.562 (Browse shelf) Available LM1995(2)

Includes bibliographical references (p. 631-633) and index.

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