Customer Service: skills and concepts for success

Publication details: New York Mc Graw Hill, 2002.Edition: 2nd EdDescription: vii,532p.: ill.pictures,figure Index, 26cmISBN:

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Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Books	CBE Dodoma General Collection				658.812 LUC (Browse shelf(Opens below))					Available			DOM0004421

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Previous	658.81 RAC Rethinking the Sales Force: Redefining Selling to Create & Capture Customer Value.	658.810 SAL Sales Force Management	658.81 WES Modern Sales Management	658.812 LUC Customer Service: skills and concepts for success	658.819 AND Strategic Marketing for Nonprofit Organizations.	658.825 WIL Accounting For Governmental & Nonprofit Entities	658.83 Basic Marketing Research: Intergration of Social Media	Next

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