TY  - GEN
AU  - PHIPPS, R. 
AU  - SIMMONS, C. 
TI  - The Marketing Customer Interface 1999-2000
SN  - 0-7506-4369-2
U1  - 658.834 PHI  
PY  - 2000///
CY  - UK
PB  - CIM Workbook, 
ER  -