LAL, H. <br/><br/>
Organizational Excellence Through Total Quality Management : A Practical Approach. 

 - New Delhi,  New Age,  2008. 
 - xviii,465p.: ill.; figure, table  24cm. 
<br/><br/><label>ISBN: </label>978-81-224-2289-4 
<br/><br/><label>Dewey Class. No.: </label>658.568 LAL