ROBINETTE, S. <br/><br/>
Emotion Marketing: The Hallmark Way of Winning Customers for Life. 

 - New York,  McGraw Hill,  2001. 
 - xvii, 248p.: ill.; figure, picture  Index  24cm 
<br/><br/><label>ISBN: </label>0-07-136414-5 
<br/><br/><label>Dewey Class. No.: </label>658.8 ROB