TY - GEN AU - KOPER, J. AU - ZAREMBA, H. J. TI - Quality Management and Qualification Needs 1: Quality and Personnel Concepts of SMEs in Europe. SN - 3-7908-1261-7 U1 - LECT 658.562 KOP PY - 2000/// CY - New York PB - Physica-Verlag Heidelberg ER -