SUGANDHI, R. K. <br/><br/>
Customer Relationship Management 

 - New Delhi  New Age International Publishers  2008 
 - ix,293p., ill., chart, figure, table  Index, reference  24cm 
<br/><br/><label>ISBN: </label>978-81-224-2393-8 
<br/><br/><label>Dewey Class. No.: </label>658.812 SUG