HOFFMAN,  K . D . <br/><br/>
Essentials of Services Marketing: 

 - 2nd Ed. 
 - Autralia,  Thomson-Western,  2001. 
 - xxi, 569p.: ill.;  figure, picture, table,  index,  25cm. 
<br/><br/><label>ISBN: </label>0-03-028892-4 
<br/><br/><label>Dewey Class. No.: </label>T E A  LECT  658.8  HOF