TY  - GEN
AU  - BACAL, R. 
TI  - How to manage performance: 24lessons for improving performance
SN  - 978-0-07-148439-8
U1  - LECT 658.4 BAC 
PY  - 2007///
CY  - New York, 
PB  - McGraw-Hill, 
ER  -