DAETZ, D.  <br/><br/>
Customer Integration: The Quality Function Deployment (QFD) Leader's Guide for Decision Making.  

 - New York   John Wiley & Sons, Inc.   1995 
 - xxiii, 300p., ill., table, figure  Index, glossary  23cm.  
<br/><br/><label>ISBN: </label>0-471-13277-2 
<br/><br/><label>Dewey Class. No.: </label>658.835 DAE