EVANCE, J. R.  <br/><br/>
Managing for quality and performance excellence. 

 - 7th Ed.  
 - Mason,   Thomson South-Western,  2008. 
 - xxii, 783p.: ill.; chart, figure, graph, table.   Index,   26cm. 
<br/><br/><label>ISBN: </label>978-0-324-64685-6 
<br/><br/><label>Dewey Class. No.: </label>LECT 658.562 EVA