TY  - GEN
AU  - CHATURVEDI, P . D .
AU  - CHATURVEDI, M .
TI  - Business Communication:  Concepts, Cases, and Applications
SN  - 978-81-317-1872-8
U1  - 658.45  CHA 
PY  - 2011///
CY  - Delhi, 
PB  - Dorling Kindersley
ER  -