00289 a2200109 450000500170000002000220001710000110003924500250005025000110007526000460008630000470013220250626082143.0 a978-81-203-3301-7 aSEN, L aCommunication SKILLS a2nd Ed aDelhibPHI Learning private Limitedc2016 axiii,p.: ill; Figure, PicturebIndexc23cm