@book{5371,
	author = {BEST PRACTICES IN ORGANIZATION DEVELOPMENT AND CHANGE. and CARTYER, L. [...et al...]},
	title = {Best Practices In Organization Development and Change: Culture. Leadership. Retention. Performance,},
	publisher = {JOSSEY- BASS/PFEIFFER A Wiley Company,},
	year = {2001.},
	address = {New York,},
	edition = {5th Ed.}
}