TY  - GEN
AU  - GITLOW, H.S.
AU  - OPPENHEIM A.J et all.
TI  - Quality Management
SN  - 0-07-299983-7
U1  - 658.4013 GIT 
PY  - 2005///
CY  - Boston
PB  - McGraw-Hill Irwin
ER  -