FUTRELL, C. M.  <br/><br/>
Fundamentals of Selling: Customers for Through Service   

 - 11th Ed. 
 - Boston  McGraw-Hill  2009 
 - xxxiv, 648p. ill., picture, figure, table  Index, Glossary  26cm.  
<br/><br/><label>ISBN: </label>978-0-07-338112-1 
<br/><br/><label>Dewey Class. No.: </label>658.85 FUT