000 00541 a2200157 4500
005 20250515142651.0
020 _a978-1- 84928-456-1
082 _a658.403 ESP
100 _aESPOSITO, A.
245 _aTen Steps to ITSM Success : A Practitioner's Guide to Enterprise IT Transformation.
260 _aUnited Kingdom,
_bIT Governance,
_c2013.
300 _axvi, 248p.: ill.; figure, table
_bBibliographical References
_c222cm.
700 _aROGERS, T.
856 _yAccess Online Book
_fTen Steps to IT
_dwww.itgovernance.co.uk
942 _2ddc
_cBKS
999 _c2322
_d2322