000			00424 a2200145 4500
005			20250630091159.0
020			_a0-07-136414-5
082			_a658.8 ROB
100			_aROBINETTE, S.
245			_aEmotion Marketing: The Hallmark Way of Winning Customers for Life.
260			_aNew York, _bMcGraw Hill, _c2001.
300			_axvii, 248p.: ill.; figure, picture _bIndex _c24cm
700			_aBRAND, C. & LENZ, V.
942			_2ddc _cBKS
999			_c2710 _d2710