000 00402 a2200145 4500
005 20250530102653.0
020 _a0-19568908-9
082 _a658 JAU
100 _aJAUHARI, V.
245 _aServices: Marketing , Operation and Management
260 _aNew Delhi,
_bOxford University press,
_c2010.
300 _axv, 584p.:Ill.; figures & table
_bIndex
_c24cm.
700 _aDUTTA, K.
942 _2ddc
_cBKS
999 _c2883
_d2883