000			00367 a2200145 4500
005			20250606073244.0
020			_a9780655161264
082			_a658.3 ELE
111			_aThe Art of Services
245			_aElectronic Document and Records Management Sytem.
250			_a2nd Ed.
260			_bThe Art of Service _cND
300			_a279P.; _bIndex. _c23cm.
942			_2ddc _cBKS
999			_c3271 _d3271