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| 005 | 20250616140751.0 | ||
| 020 | _a0072961945 | ||
| 082 | _a658.8 ZEI | ||
| 100 | _aZEITHAML,V. | ||
| 245 | _aServices marketing | ||
| 250 | _a4th Ed. | ||
| 260 |
_aLondon, _bMc Graw Hill, _c2006. |
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| 300 |
_axii,708p.;ill _bIndex. _c25cm |
||
| 700 | _aBITNER, M. & GREMLER, D. | ||
| 942 |
_2ddc _cBKS |
||
| 999 |
_c4119 _d4119 |
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