000 00401 a2200145 4500
005 20250616121710.0
020 _a0-19-568908-9
082 _a658 JAU
100 _aJAUHARI, V.
245 _aServices: Marketing, Operations, and Management
260 _aNew Delhi
_bOxford University press
_c2009.
300 _axv,584p.: ill.; figures, tables
_bindex
_c23cm
700 _aKirti Dutta
942 _2ddc
_cBKS
999 _c4132
_d4132