000 00388 a2200133 4500
005 20250620131046.0
020 _a978-0-27-375606-4
100 _aLOVELOCK, C
245 _aServices Marketing: people, Technology, Strategy
260 _aNew York
_bPearson Edcation Limited
_c2011
300 _a648p.:ill ;Figure, Graph, Table
_bGrossary & Index
_c27cm
700 _aWIRTZ, J
942 _2ddc
_cBKS
999 _c4535
_d4535