000 00374 a2200133 4500
005 20250629101437.0
020 _a0-07-136414-5
082 _a658 ROB
100 _aROBINETTE, S
245 _aEmotion Marketing: The Hallmark Way of Winning Customers for Life
260 _aNew York
_bMcGraw-Hill
_c2001.
300 _axiii, 247p.: ill.; figures
_bIndex
_c23cm
942 _2ddc
_cBKS
999 _c4879
_d4879