| 000 | 00470 a2200157 4500 | ||
|---|---|---|---|
| 005 | 20250629051628.0 | ||
| 020 | _a9812-53-054-1 | ||
| 082 | _a658.8 ZIK | ||
| 100 | _aZIKMUND, G. W | ||
| 245 | _aCustomer Relationship Management: Integrating Marketing Strategy and Information Technology | ||
| 260 |
_aNew York _bJohn Wiley & sons _c2005. |
||
| 300 |
_axix,179p.; ill.; figures _bIndex _c24cm |
||
| 700 | _aRaymond McLeod | ||
| 700 | _aFaye W. Gilbert | ||
| 942 |
_2ddc _cBKS |
||
| 999 |
_c6212 _d6212 |
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