Services Marketing: Integrating Customes Focus Across the Firm
ZEITHAML, A. V
Services Marketing: Integrating Customes Focus Across the Firm - 4th Ed. - Boston McGraw-Hill Irwin 2006. - xxii, 708p.:ill.;pictures Index 26cm
0=07=296194-5
658.8 ZEI
Services Marketing: Integrating Customes Focus Across the Firm - 4th Ed. - Boston McGraw-Hill Irwin 2006. - xxii, 708p.:ill.;pictures Index 26cm
0=07=296194-5
658.8 ZEI