Services Marketing: Integrating Customer Focus Across the Firm. (Record no. 148)
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| 005 - DATE AND TIME OF LATEST TRANSACTION | |
|---|---|
| control field | 20250616171951.0 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 978-007-108696-7 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.8 ZEI |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Author name | ZEITHAML, V. A. |
| 245 ## - TITLE STATEMENT | |
| Title | Services Marketing: Integrating Customer Focus Across the Firm. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 6th Ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New York, |
| Name of publisher, distributor, etc. | McGraw - Hill, |
| Date of publication, distribution, etc. | 2013. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvii, 642p.: ill.; figure, picture, table |
| Other physical details | Index |
| Dimensions | 25cm. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Other authors/Editors | BITNER, M. J. & GREMLER, D. D. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Date last seen | Total checkouts | Full call number | Barcode | Cost, replacement price | Price effective from | Koha item type | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Withdrawn status | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 03/06/2025 | 658.8 ZEI | 000000714 | 415500.00 | 03/06/2025 | Books | Dewey Decimal Classification | College of Business Education Main Library | College of Business Education Main Library | General Collection | 03/06/2025 | 138500.00 | |||||
| 03/06/2025 | 658.8 ZEI | 000000715 | 415500.00 | 03/06/2025 | Books | Dewey Decimal Classification | College of Business Education Main Library | College of Business Education Main Library | General Collection | 03/06/2025 | 138500.00 | |||||
| 03/06/2025 | 658.8 ZEI | 000000716 | 415500.00 | 03/06/2025 | Books | Dewey Decimal Classification | College of Business Education Main Library | College of Business Education Main Library | General Collection | 03/06/2025 | 138500.00 | |||||
| 03/06/2025 | 658.8 ZEI | 000000717 | 415500.00 | 03/06/2025 | Books | Dewey Decimal Classification | College of Business Education Main Library | College of Business Education Main Library | General Collection | 03/06/2025 | 138500.00 | |||||
| 03/06/2025 | 658.8 ZEI | 000000718 | 415500.00 | 03/06/2025 | Books | Dewey Decimal Classification | College of Business Education Main Library | College of Business Education Main Library | General Collection | 03/06/2025 | 138500.00 |