Service Strategy: Management Movies for Customer Results. (Record no. 246)

MARC details
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20250619121908.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0 273 67583 4
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812 HOR
100 ## - MAIN ENTRY--PERSONAL NAME
Author name HOROVITZ, J.
245 ## - TITLE STATEMENT
Title Service Strategy: Management Movies for Customer Results.
250 ## - EDITION STATEMENT
Edition statement 2nd Ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London,
Name of publisher, distributor, etc. Prentice Hall,
Date of publication, distribution, etc. 2004.
300 ## - PHYSICAL DESCRIPTION
Extent xv, 205p.: ill.; figure
Other physical details Index
Dimensions 24cm.
856 ## - ELECTRONIC LOCATION AND ACCESS
Link text Access online book
Electronic name Service Strategy: Management Movies for Customer Results
Path www.pearsoned.co.uk
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Date last seen Total checkouts Full call number Barcode Cost, replacement price Price effective from Koha item type Lost status Source of classification or shelving scheme Damaged status Not for loan Withdrawn status Home library Current library Shelving location Date acquired Cost, normal purchase price
03/10/2025   658.812 HOR 000000760 135000.00 03/10/2025 Books   Dewey Decimal Classification       College of Business Education Main Library College of Business Education Main Library General Collection 03/10/2025 45000.00